Heating
Heat that comes back fast
Furnaces, heat pumps, and the no-heat call you make at the worst possible time. We get it warm again.
Wilmington & Ogden, NC
Drag across to feel it. Heat on one side, cool on the other. Tony handles both, all year.
You want one person who knows your system and picks up the phone. That is Tony. 480 neighbors have already had him out.
What we fix
Furnaces, heat pumps, and the no-heat call you make at the worst possible time. We get it warm again.
Repair and new installs. A Wilmington summer is no time to wait three days for a part.
A tune-up before the season turns is cheaper than the breakdown in the middle of it.
Something making a sound it did not make last year? We would rather catch it small.
(910) 520-5631Heat side
The mornings your house should already be warm before you get out of bed.
Cool side
Fixed right when the coast gets sticky, not patched to fail again next month.
0 reviews from people around Wilmington who called and got a real answer.
Real jobs, real photos
You get Tony
Tony Franks runs the work himself, around Wilmington and out toward Ogden. Licensed and insured, no call center, no rotating crew you have never met. When it is freezing out and your heat quits, that is his truck in the driveway. You call, and the same person who answered shows up to fix it. That is the whole idea.
Book a visitBehind the phone number
It's just Tony. The same guy who answers the phone is the one up a ladder or under a house. So a call comes in mid-job and there's no way to pick it up. That used to be a job that walked away. Now it doesn't. This is the part most people never see, and it's the part that actually keeps the work coming.
A missed call is a missed job. The second one slips by while Tony's hands are full, you get a text right away: who called, and a quick note that he'll get back to you. You're not left wondering, and the next company doesn't get the job by default.
Pick a time online whenever it's good for you. It lands on the schedule and you're set.
A reminder the morning of, so the visit doesn't sneak up on you and nobody's waiting around.
Every call and message lands together, so nothing falls through the cracks on a busy day.
A simple screen for how many called, who booked, and what got missed. No guessing how the week went.
Pick a time
Choose a slot and it drops straight into your phone's calendar. Want a reminder the morning of? Check the box and we will text you.
Pick a time. It drops straight into your phone's calendar.
Heat to cold, one team
Tony Franks Heating & Air